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Conditions of Use
(Nothing stated or implied on this page will affect your Statutory Rights)

Customer Service and Support

Customer Service and Support is available on +44 (0)7762 471891.
It is available Monday to Saturday 9.00am - 5.00pm


All goods offered for sale through our website are priced in Pounds Sterling (£). Customs & import duties are not included. The customer is solely responsible for payment of any surcharges. (Please check with your local Customs & Excise office for any duties that may have to be paid). If for any reason these charges are charged back to us, we will deduct these charges from your credit card, you will be notified before we do this.
We accept payment by the following Credit/Debit cards: MasterCard, Visa, Delta, Switch, Solo & American Express
Postage and packing for UK orders is £4.00. The Channel Islands, Scottish Highlands , Scottish Islands , Isle of Man , Northern Ireland and The Republic of Ireland DO NOT COME UNDER UK MAINLAND. Other Countries will be charged as an additional cost on all orders that are applicable. Our delivery charges do not include any extras except insurance and you are solely responsible for all Customs & Import duties.

Handling Complaints

We endeavor to acknowledge all complaints within 2 working days.
We will advise you of how long it will take to resolve the complaint and keep you informed throughout the process.

Copyright © 2007 Charles Twigg